How it works

Four steps, no run-around

From first message to a clean you're happy with — usually inside a week.

STEP ONE

Tell us the job

Send the form or call. Rough size of the place and what you need — that's enough to start.

STEP TWO

Get your quote

A fixed price or hourly rate in writing, same day. Ask us anything before you commit.

STEP THREE

We clean

Our team arrives with their own gear and products, on the day and time you picked.

STEP FOUR

You check it

Walk through before you pay. Something's not right? We come back and fix it, free.

What to expect

The detail behind each step

Quotes come from a personNot an instant calculator. We ask about the property so the number reflects the real job — and it holds unless the scope changes.
Scope goes in writingYou get the inclusions before we start, so there's no argument afterwards about what was covered.
We bring everythingEquipment and products come with the team. Eco or low-fragrance options on request.
You inspect before payingWalk through with us, or we'll send photos if you can't be there.

Questions

Common questions

How much does a clean cost?

It depends on the size of the place and what's involved, so we quote each job rather than list a flat price. Regular home cleans are usually charged hourly; end of lease and commercial work is quoted as a fixed price up front. Send the form and you'll have a number the same day.

Do you bring your own products and equipment?

Yes — our team arrives with everything needed. If you'd prefer we use your products, or want eco-friendly and low-fragrance options, just let us know when you book.

Will I get the same cleaner every time?

For regular bookings, yes wherever possible. Consistency is the point — your cleaner learns your home and you're not starting from scratch each visit. If they're away we'll let you know before the day.

Do I need to be home?

Not at all. Plenty of clients leave a key, a lockbox code or building access instructions. We'll confirm arrangements before the first visit and text you when the job is done.

Does an end of lease clean guarantee my bond back?

We clean to the standard agents and property managers inspect against, and we'll return to fix anything they flag within 72 hours of the clean at no charge. Bond decisions sit with your agent, but a re-clean is the usual fix and it's covered.

Can you clean outside business hours?

For commercial sites, that's usually how we work — early mornings, evenings or weekends so your team isn't working around us. We'll set a schedule that suits your opening hours.

From first message to a clean you're happy with